1. What makes Greener Tails different from other pet stores?
At Greener Tails, we are committed to sustainability. We offer a curated selection of eco-friendly pet products, all sourced from ethical and environmentally conscious suppliers. From biodegradable toys to organic treats, we strive to provide options that are both healthy for your pets and the planet.

2. Are your products safe for pets?
Absolutely! We prioritize the health and well-being of your furry friends. All our products undergo rigorous testing to ensure they meet the highest safety standards for pets. Additionally, many of our items are made from natural and non-toxic materials, providing peace of mind for pet owners.

3. Do you offer international shipping?
Yes, we do! We are proud to ship our eco-friendly pet products worldwide. Whether you’re in Portugal or in UE Countries, you can enjoy shopping with us and have your orders delivered right to your doorstep.

4. How can I contact customer support?
We’re here to help! If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our customer support team. You can contact us via email at customer.service@greenertails.com or through our website’s contact form. We strive to respond to all inquiries promptly and provide the assistance you need.

5. What is your return policy?
We want you and your pet to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it within 14 days for a full refund or exchange. Please refer to our Returns Policy for more information on how to initiate a return.

6. Are your products environmentally friendly?
Absolutely! Sustainability is at the core of what we do. We carefully select products that are made from eco-friendly materials, minimize waste, and support ethical manufacturing practices. By shopping with Greener Tails, you’re not only providing the best for your pet but also contributing to a healthier planet.

7. Do you have a rewards program?
Yes, we do! Our rewards program allows you to earn points with every purchase, which can be redeemed for discounts on future orders. It’s our way of saying thank you for choosing Greener Tails and supporting our mission of sustainability.

8. How can I stay updated on new products and promotions?
To stay in the loop on the latest products, promotions, and pet care tips, be sure to subscribe to our newsletter. You can sign up on our website to receive regular updates directly to your inbox. You can also follow us on social media for even more pet-related content and community engagement.

If you have any other questions or inquiries not covered here, please feel free to reach out to us. We’re here to assist you in any way we can!